Privacy Policy
Last updated: 26 August 2025
This Privacy Policy describes how Kiwi Kisses ("we", "us", or "our") collects, uses, and protects your personal data when you visit or make a purchase from our website: www.kiwikisses.uk
("the Website"). This policy applies to all visitors, customers, and users located in the United Kingdom.
1. Information We Collect
We collect both personal and non-personal information when you interact with our website, make a purchase, or contact us.
Personal Information
When you make a purchase or attempt to make a purchase, we collect:
Your name
Email address
Shipping and billing address
Phone number (if provided)
Payment details (e.g. credit/debit card info)
Purchase history
Communications (emails, reviews, feedback, etc.)
Non-Personal Information
We may also collect technical data, such as:
IP address
Browser type and version
Device information
Session data (page views, time spent, clickstream data)
Referral URLs
Methods used to browse away from the site
2. How We Use Your Information
We use your data to:
Process and fulfil your orders
Provide customer service and support
Send service updates or notifications
Contact you regarding your account or purchases
Improve the functionality and performance of our website
Send marketing or promotional messages (only if you opt in)
Comply with legal and regulatory obligations
3. Data Storage and Security
Our website is hosted on the Wix.com platform. Wix provides us with the online infrastructure to sell our products and services securely.
Your data may be stored through Wix’s data storage, databases, and applications. Wix stores your data on secure servers behind a firewall.
All direct payment gateways offered by Wix and used by Kiwi Kisses adhere to the standards set by PCI-DSS (Payment Card Industry Data Security Standard), which helps ensure the secure handling of your payment information.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share it with third parties for the following reasons:
Payment processors (to complete transactions)
Delivery couriers (to deliver your order)
Email service providers (to send updates or marketing, if opted in)
Legal or regulatory authorities (if required by law)
All third-party services used by Kiwi Kisses are GDPR-compliant and only access your data when necessary to perform their services.
5. Cookies and Tracking Tools
We use cookies and similar technologies to improve your browsing experience, analyse traffic, and understand user behaviour.
For more details, please see our separate Cookie Policy
.
6. Your Rights Under UK GDPR
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data (“right to be forgotten”)
Withdraw consent for marketing at any time
Object to or restrict certain types of processing
Request transfer of your data to another service provider
To exercise any of these rights, please contact us using the details below.
If you are unhappy with how we handle your data, you may also file a complaint with the Information Commissioner's Office (ICO): https://ico.org.uk
7. Communications
We may contact you for purposes such as:
Order confirmations and updates
Customer support inquiries
Surveys and feedback (optional)
Marketing/promotional emails (only if you opted in)
You can opt out of marketing emails at any time by clicking the “unsubscribe” link in the footer of any email or contacting us directly.
8. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy — including any legal, accounting, or reporting requirements.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the latest revision date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, your personal data, or wish to exercise your rights, please contact us:
Kiwi Kisses
Website: www.kiwikisses.uk
Email: hello@kiwikisses.uk